This free online telesales course provides the communication and marketing skills used to sell products over the phone.
This sales training course covers the technical aspects of telesales, product understanding and sales strategies. We provide effective communication skills and explain how to identify the ideal customers and generate high-quality leads for your product or service. We then discuss how to prepare the necessary materials and conduct sales calls in a polite and professional manner. We also use examples to show you how to handle difficult situations.
This sales training programme provides an introduction to the fundamentals of telesales, marketing and sales strategies. We explain how to identify potential clients for your products or services and discuss the principles and practices of telemarketing. We also provide the negotiation skills required to work in telesales and demonstrate how to employ proven strategies and techniques to convert leads into customers. The course shows you how to conduct effective business calls and prepare relevant materials.
We then examine strategies you can use to communicate professionally and answer business calls efficiently. In addition, we discuss how to maintain productive long-term relationships with clients by avoiding challenging situations and discuss the role of customer service in maintaining customer and brand loyalty.
The course demonstrates how to ask if there is anything else you can do for a customer and end a call effectively by exhibiting professional telephone etiquette. We explain how to make a positive impression on customers through effective communication. Lastly, we discuss how professional growth and continuous improvement can help sales professionals to enhance their skills and stay competitive. This telesales training course is ideal for anyone interested in developing a career in telesales marketing. Sign up to acquire a valuable new skill and explore a career in telesales.
