How to start & end a business call: 3 easy steps

Do you feel nervous when starting or ending a business call? Are you unsure what to say? I’ll show you exactly what to say to sound more professional, fit into the business culture, and achieve your goal. It’s easier than you think once you know how. Learn once and benefit throughout your career. This simple class is a part of my Speak Like a Manager series. Watch more SLAM videos to upgrade your workplace English.